Super Bowl Village

New Year’s Resolutions

Most everyone I know sets off the New Year with a resolution to change something, whether it be lose weight, drink less, quit smoking or any other endless possibility. Do you think it is important to have a few resolutions for your businesses marketing plan? Since we’re a small business I thought I’d check out some resolutions that might help us improve our marketing campaign.

Here are the Top 5 Small Business Marketing Resolutions from Flowtown, by Ethan Bloch.

1. Give Your Website a Makeover! – We just gave our website a makeover in 2011 and thanks to Spinweb we think it looks pretty great!
2. Try New Things – This year we are offering an amazing deal every month of the year. For January we are offering Free Parking (downtown, no less) with a 6 month agreement!
3. Meet New People – We’re currently researching different organizations that we can join. If you have any suggestions we would love to hear them.
4. Make Yourself Mobile – Thanks again to Spinweb for our new website that is smart phone ready.
5. Lose Pay-Per-Click Weight – We find that using Google Adwords is a big reason we have so much success, but until recently we didn’t know how much better we could have it. After a discussion with Michael Reynolds, CEO of Spinweb, we realized that we could utilize Adwords in a more efficient way. We now have multiple ads that are zeroed in on the different services we offer. Taylor Irwin, our new administrative assistant, has also played an integral part of transitioning us to a new, successful ad campaign.

We’re on our way to starting 2012 with a new marketing plan in place and we hope that it proves to be a success. What steps are you taking to improve your marketing plan? Do you have any resolutions to add to this list that would be beneficial? We’d love to hear your comments and suggestions. 

We want to start the New Year with a bang! This month’s special is Free Parking Downtown with a new 6 month serviced office agreement. Our parking garage is attached to the building so you don’t have to go outside to get to your office. With winter right around the corner, what more could you ask for? Well, just in case the free parking isn’t enough we have several amenities that are available to you when you’re a tenant of Amerimar Business Centers.

The 101 West Ohio Building offers several amenities including 24 hour security, free exercise facility with showers and locker rooms, Old National retail banking and ATM, barbershop, hair and nail salon. 

At ABC we have a fully equipped kitchen and break room with free coffee, cable TV and Wi-Fi. We also have a state of the art Ricoh copier that can create professionally finished documents. We also have several services that we offer and you can see those here.

Call us at 317-454-8100 if you are interested in touring our space or fill out our contact form and we’ll call you.  

*Free Parking offer valid January 1, 2012 – January 31, 2012

I had the worst experience at a downtown restaurant for lunch this week. In 45 minutes all we got was our drinks, no food and no explanation as to why our food hadn’t arrived yet. Since we were sitting near the kitchen we could see that one of our appetizers had been sitting ready to deliver for over 20 minutes.

Since our waiter was not around to ask and I didn’t see any managers working the floor, I went up to the host station and asked to speak to a manager. They sent one over to our table just as soon as all of our food arrived, appetizers and entrees (drives me crazy!). I explained our long wait and that I thought it was ridiculous to make a customer wait 45 minutes for food. She was very apologetic and said she would comp our entire meal.

The situation could have been very different if our waiter communicated with us and apologized for the delay in food. Instead because it was mishandled I will probably avoid that location as a lunch spot.

My reason for sharing this story with you is that we all seem to complain about the bad customer service we receive. We hardly give praise when it’s deserved.  During the holiday season we all have this great sense of giving. Have you ever considered giving a great recommendation to a restaurant or business? There are so many ways to praise a business when you receive great service, you can tweet about it, write on their Facebook page, recommend them on LinkedIn or even write a thoughtful thank you card.

Share your great customer service stories with us in the comments or on our Facebook page! We’ll be sure to add our own for your review!

Two Months Free Rent With

6 Month Agreements! 

Amerimar Business Centers is prepared to offer an exclusive deal throughout the month of December.  All new clients will receive two months free rent when signing a six month agreement. Schedule a tour of our facilities soon because this outstanding offer will end December 31, 2011!

Call us at 317-454-8100 to tour the facility today!

Offer valid December 1, 2011 through December 31, 2011. 

Why Amerimar Business Centers?

All office business centers offer administrative support, office and meeting space and communication services. So what makes Amerimar Business Centers different? We care about your business as much as you do. At Amerimar Business Centers, it's not just an office, it's a relationship. 

Whatever your business type or size, we have got business solutions that allow you to concentrate on running your business, not running an office. At Amerimar Business Centers, our team of dedicated professionals delivers only the best, and never settles for less. It's our people that make the difference.